Shipping & Returns
Standard Shipping - within USA: We ship via UPS ground and tracking information is sent from UPS via email the day the shipment is picked up. Orders ship Monday-Friday.
Orders ship from Eugene, Oregon. Please plan for 2-5 business days for delivery, from when your order is shipped. Expedited shipping can be requested at an additional charge.
Free Shipping – within USA: Some orders qualify for free shipping within the Continental US. These orders are sent via UPS ground. Orders ship from Eugene, Oregon. Plan for 2-5 business days for delivery, from when your order is shipped.
International Shipping: We ship via UPS and USPS for International shipments. Astral™ does not cover any VAT or import duty on international shipments. International shipping rates are based on location and will show on the checkout page.
Returns: Rims and accessories purchased on astral.com that are in new and unused condition can be returned within 30 days of purchase.
Return requests need to be submitted to us at firstname.lastname@example.org to receive a Return Authorization number (RA#). Please include customer name, order number, item purchased and any other identifying information.
Unfortunately, we cannot take returns on custom or used items.